Finding The Right Mechanic

Our vehicles are important to us. Not only are they a big investment in our life but they are also greatly depended upon. This is why it is important to have the right mechanic in maintaining and repair our vehicles. But of course finding the right mechanic can be more of a challenge than finding the right doctor. This is why you need to be extra cautious about where you take your car for repairs as; unfortunately, all mechanics are not created equal.

So, here is a list of points to keep in mind when shopping for a mechanic.

• Ask around: a recommendation is always a good way to go. Ask friends, coworkers and family members for the names of mechanics that they use. Also be sure to find out about any bad experiences with certain mechanics. You may want to keep away from these service providers or at least approach them with caution.
• Check with your local consumer organization regarding the reputation of the shop in questions.
• Look for signs of professionalism in the customer service area: civic and community service awards, membership in the Better Business Bureau, AAA-Approved Auto Repair status, customer service awards.
• Start shopping for a repair facility before you need one; you can make better decisions when you are not rushed or in a panic.
• Neatness counts: obviously, a garage is going to have dirt, but a semblance of neatness and order will indicate that the establishment is competent and professional. Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.
• Specialties: find out what cars they service, and if they service your make of car in particular. If you have invested in an expensive vehicle like a BMW or Saab, you will want to find a mechanic that specializes in similar or, better still, the same make.
• Ask questions: be aware that you are buying a service and have a right to ask questions. So ask away and insist having your questions answered in layman's terms. A mechanic who refuses to do so may want your business but definitely does not have your best interests at heart.
• Be prepared: If you have had indications that there is something wrong with your car, be prepared to express these symptoms and any concerns you might have to the mechanic in as much detail as possible. Making a list is always helpful!
• Be patient: You wouldn't want your doctor to diagnose your problem in two minutes, and you don't want your mechanic to do so, either. Take your time, and let the mechanic give your vehicle a thorough once-over.
• Know the shop's policies: Once you think you have found the right shop, by all means put your car in their hands. But don't do so without being aware of the shop's policies, including service/labor charges, rates for parts and guarantees on work.
• Start small: Bring your car in for something minor, like an oil change or tire rotation, before you commit to a complete overhaul. This will give you a much better feel for the quality of the shop's work and how they treat their customers.
• Last but not least - do your homework…before something goes wrong! Don't wait for your engine to fail completely before you find the right mechanic!

Take the time to take some of these steps into consideration and you may find your perfect mechanic that will last you for many years to come.

Greg Chapman of Greg Chapman Motors is a knowledgeable and leading provider of used cars, trucks, and SUV’s. Since 1959, Chapman motors has supplied reliable used cars in Austin and the surrounding area and is known as one of the bad credit car dealers in Austin. For more information please visit http://www.gregchapmanmotors.com.